Information you provide
When you use Contact Us, you may provide your name, telephone or WhatsApp number and details of your request. The website prepares this information in a new email addressed to info@trademore.io. Your email application will ask you to send it; the website does not send the message automatically.
How we use information
We use enquiry information to respond to you, understand your transaction requirement, conduct preliminary eligibility and compliance review, provide requested information, protect our business and meet legal or regulatory obligations.
Sharing and financial institutions
We do not sell personal information. Where necessary and appropriate, information may be shared with TradeMore group entities, professional advisers, technology providers, banks, financial institutions or transaction counterparties, subject to due diligence, confidentiality and applicable law.
International processing
Trade and financial transactions can involve organisations in several countries. Information may therefore be processed outside your country, with safeguards appropriate to the circumstances and applicable requirements.
Retention and security
We retain information only for as long as reasonably required for the enquiry, transaction, legal, compliance and record-keeping purposes. We use reasonable administrative and technical measures to protect information, but no internet or email transmission can be guaranteed completely secure.
Cookies and essential technology
This website may use essential hosting and security technologies required to deliver the site. We do not currently use the Contact Us form to create a marketing profile or automatically store its contents in a website database.
Your choices and rights
Depending on applicable law, you may request access, correction, deletion, restriction or objection relating to your personal information. Some information may need to be retained for legal, compliance or legitimate business purposes.
Contact us about privacy
For privacy questions or requests, email info@trademore.io with the subject “Privacy Request”.